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Showing posts from October, 2017

Are You Not Fighting Your Chargebacks?

While chargebacks came about to help customers feel comfortable with using their card knowing that their money was secure, we have seen in recent years a plethora of chargebacks to other businesses, some legitimate, others could have very well been prevented. There are many reasons why a consumer may initiate a chargeback. Processing errors. Fraud. Some customers try to get away requesting a chargeback after they have already received their goods and/or services. Customer disputes. Merchant overcharged the customer. The product never arrived. Credit or debit card was used without permission of the cardholder. So, why should a business fight chargebacks? Mainly because the ramifications of these chargebacks will hurt your business profits quite substantially. Too many chargebacks can hinder one’s business and you will begin to see quite a loss of profits pretty fast. Chances are when you receive a chargeback, not only will you be out the profits, you will more tha...